Engineer vetting
- Background checks before a first deployment
- Employment history reviewed
- Technical competence assessed for the work type
- References taken up
- A conversation with the person, not only a form
Compliance
The paperwork is part of the visit.
Clients should be able to see how an engineer is checked, insured, and prepared before they are sent to a site. Certificates and policies are available on request. Cover limits are confirmed in that pack, not invented on this page.
Right to work
- Document checks for everyone we send
- Re-checks when the rules or the documents require them
- Records kept securely
- Home Office guidance followed
DBS checks
- Checks in place where the role requires them
- Enhanced checks where a site or sector asks for them
- Renewed on the cycle that applies
- Copies available for client verification
Health and safety
- Work aligned to the Health and Safety at Work Act
- Risk assessments for the job in front of us
- Method statements for the work types we undertake
- PPE issued, and people trained to use it
- Incidents reported and looked into
- Safety briefings and toolbox talks
Insurance
- Public liability for site work
- Professional indemnity for the advice and delivery we give
- Employers' liability for our people
- Certificates supplied on request
- Limits confirmed in the certificate pack, not on this page
Data protection
- Site and personal data handled for a stated purpose
- People who see client data are told how to treat it
- Storage and transfer kept to what the job needs
- Retention agreed, then information deleted or returned
- Subject access requests via the enquiries address
Training standard
This is the training standard we hire and deploy against. A certificate is shown for the engineer assigned to the work, rather than assumed for every name on a roster.
| Certification | What it covers | Renewal |
|---|---|---|
| ECS / CSCS card | Electrotechnical and construction site access | 5 years |
| CompTIA A+ | Hardware and software fundamentals | 3 years |
| Fibre optic | Splicing, termination, and test | Ongoing |
| Cisco CCNA | Network fundamentals and configuration | 3 years |
| PAT testing | Portable appliance testing | Annual |
| Working at height | Safe access procedures | 3 years |
| Manual handling | Safe lifting technique | 3 years |
| First aid at work | Emergency first aid | 3 years |